The EOSS Management Reports provide five key actions.

The Management Reports:

• Visually illustrate real-time stress levels of the workforce
• Identify and monitor workplace stressors
• Present the results of stress audits
• Identify where and when to allocate managerial resources
• Determine whether an ‘issue’ is widespread or localised
• Chart the effectiveness of managerial interventions

 

Visually illustrate real-time stress levels of the workforce

Each time a user activates EOSS, information in relation to the individual’s stress level is gathered. This information is used to generate dynamic reports detailing workforce stress levels at ‘team’, ‘department’ and ‘all users’ levels. Reports are presented in the form of instantly updated graphs that can be displayed in ‘week’ or ‘month’ formats. This not only allows management to compare the stress levels of various teams and departments but also shows how stress levels fluctuate over weeks and months.

Identify and monitor workplace stressors

The EOSS Management Reports present graphical reports detailing the impact of various ‘workplace stressors’ on workplace stress levels. (Anonymous feedback is grouped into categories.) Management can monitor the impact of these various ‘workplace stressors’ and take appropriate action when required. These stress reports can be presented in weekly or monthly format and provide full information per grouping.

Management can further investigate each 'workplace stressor' by accessing the anonymous feedback provided by employees. This allows then to fine tune their approach in dealing with the ‘stressor’.

Present the results of stress audits

Information gathered through the EOSS online, in-house HSE stress audit is presented in a user-friendly way. Areas of concern are highlighted, and results can be viewed by team, by department, or overall. Results are securely stored online for easy of access, and for comparison against future stress audits.

Identify where and when to allocate managerial resources

EOSS continuously monitors the emotional wellbeing of the workforce and flags to management where and when managerial intervention may be required. For example, a manager may notice that one team has a continuously higher stress rating than others. This may result in restructuring the work tasks of that team. Management may also find that the workforce suffers from greater stress at different times of the year. They may use this information to plan management interventions to reduce stress. This tool enables a more proactive style of management, giving managers the opportunity to tackle potential incidents before they spiral out of control.

Determine whether an ‘issue’ is widespread or localised

EOSS presents the following information per grouping (i.e. team, department, all):

 - the total number of employees per grouping

 - the average stress levels (daily, weekly and monthly)

 - the number of active users

 - the number of EOSS activations

This information can be used to determine whether an ‘issue’ is widespread throughout the company or localised in a department or team. This has obvious implications for how management may decide to tackle the issue.

Chart the effectiveness of managerial interventions

The Management Reports can be used to rate the effectiveness of managerial interventions to combat stress. An effective managerial intervention will be reflected in an overall reduction in stress levels for the targeted group (or stressor), and in a decline in negative anonymous feedback. If the graphical stress line maintains a high profile, management know that they have failed to address the underlying issue and should continue intervention. It the graphical stress line drops, management know they have effectively resolved the ‘issue’ and should begin to focus their attentions elsewhere.